Frequently Asked Questions

Our check in time is 4:00 pm and our check out time is 12:00 pm.

Yes, we have a variety of complimentary and paid programming available for guests. For our activity schedule and to book, please visit our WAY experiences page.

To schedule activities during your stay please visit our WAY experiences page.

Yes, we have fitness center that is opened 24 hours and offers a wide variety of equipment that includes three Peloton bikes.

We have three swimming pools on property, our turquoise pool, retreat pool, and Palo Verde spa & apothecary pool.

Yes, we do. Our spa Palo Verde Spa & Apothecary is open Monday-Thursday from 8:30am – 6:00pm and Friday - Sunday 8:30 am - 7:00 pm.

We have self-parking and valet parking available.

We have a daily resort fee of $45 + tax.

Our daily resort fee includes, daily access to Cattle Track Art Compound and preferred access to artists’ studios, exclusive fitness classes, seasonal welcome beverage, daily access to the Arizona State University Kerr Cultural Center, house car drop-off within a three mile radius, based upon availability, water refill stations, electric vehicle charging stations, including Tesla, live entertainment, access to the 24-hour gym and exclusive fitness classes, resort bicycles, access to recreational center activities including croquet, corn hole, bocce ball and respective equipment, and resort programming and activities.

Our property only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

We gladly welcome your canine companions.

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Pet Fees:

6 nights or less: $150/stay

7 to 30 nights: $150/stay plus $150 additional deep-cleaning fee

30 or more nights: fee based on resort’s discretion

Weight Limits:

We only permit either dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds.